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Last Updated: 14/11/2025

This Privacy Policy explains how The Creative House (“TCH”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit or interact with our website www.bycreativehouse.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you submit a form or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Company Name (optional)

  • Type of Inquiry

  • Message details

1.2 Automatically Collected Data

When you browse our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on the Site

  • Cookies and similar tracking technologies

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and messages

  • Process collaboration or partnership requests

  • Improve our website and services

  • Send updates, announcements, or marketing content (only if subscribed)

  • Monitor website traffic and analytics

  • Maintain security and prevent fraudulent activity

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality and analyze performance.

You may disable cookies in your browser settings, but this may affect your experience on our Site.

4. How We Share Your Information

We may share your information only with:

  • Trusted service providers (e.g., hosting platforms, email services)

  • Legal authorities, if required by law

  • Internal teams within The Creative House for operational purposes

We do not share your information for commercial gain.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
However, no online platform can guarantee 100% security.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Opt out of cookie tracking

You can exercise these rights by contacting us at hello@bycreativehouse.com

7. Third-Party Links

Our website may contain links to external websites, such as brand pages or social media.
We are not responsible for the privacy practices of those third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

For questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

The Creative House
Email: hello@bycreativehouse.com
Website: www.bycreativehouse.com

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